Returns & Exchanges
At Astek Home, we want you to be completely satisfied with your design journey; if your wallpaper or home decor isn't a perfect fit, we offer a 30-day return window for all standard, non-custom products. Please ensure items are in their original, unopened packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Carefully repackage the unused items in their original shipping materials, ensuring the product is protected from creases or damage during transit.
- 3.Ship the Items
Affix the provided return label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.